CANCELLATION, AND REFUND POLICY ON SERVICE



Refund Eligibility: Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment. Refunds only given if our store could not provide with the products.


Non-Refundable Services: All ticket purchases/booking purchase are strictly non- refundable and non-deferrable.


Process for Cancellation: To cancel a service booking, customers must contact our customer service department at ministryofhobbies@gmail.com/01111226646


Changes to Reservations: Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe.